Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Processing Time

• All orders are processed within 1-3 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery usually takes 3-7 business days depending on your location.
• Remote locations may require additional delivery time.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping may be available on selected products or order values.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can use the tracking details to monitor your shipment status.

Delivery Delays

• Delivery times are estimates and may be affected by weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• We are not responsible for orders delayed or lost due to incorrect addresses provided at checkout.

Damaged or Lost Packages

• If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery notification.
• We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are happy to assist you.

Thank you for shopping with us!